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I was instructed to send in my information for a brand new listing and was told on the phone that there would be visits organized for it in the following week. However, the agency then notified me that someone else had taken the apartment before that could even happen. I understand that Brussels is very competitive for apartment rentals, but it does not seem very professional to me to tell prospective renters one thing and to then mislead them entirely.
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I am totally satisfied with the efficiency of the CLC Immo agency. His colleagues were extremely professional and, very important, constantly friendly in finding an apartment that suited me.
I recommend it unconditionally.