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They are the worst, I have not received the security deposit for 7 months and in addition to offering a completely ineffective service, they show contempt for the lives of others, they have already declared that our case was not not a priority for them. The agent, instead of answering simple questions and resolving them, responds to emails wanting to speak completely rudely, giving acidic answers, without responding in a completely immature way.
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Very good professionalism and great availability and friendliness of the staff (special thanks to Clarence VB!!!)…
I highly recommend this agency that I have trusted for my rentals for over three years.
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As trustee of my co-ownership, I am quite satisfied with the agency de l'équerre which manages the building well and fulfills its role as building trustee, sometimes complex and subject to numerous constraints from the legislator. When they are questioned, do not hesitate to give a quick reminder if there are no answers, but a response will eventually arrive :-)
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Very bad experience with this agency, no response to calls, messages or promises of returns. When I rang the agency, they left me in the same situation, no additional help. The customer is apparently not a priority. Real disappointment. Comment update: response received 15 minutes after posting this review online following the agent's non-return, otherwise I could have waited a long time I think...
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